What to expect

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    Fill out the New Patient Form that can be found under the New Patients tab.

    As a courtesy to our other patients, if you need to change your appointment time, please let us know at least 24 hours prior to your visit.

    If your pet is having a surgery, ultrasound or endoscopic procedure, please do not feed your pet after midnight and do not let them drink water after 6 am the morning of their procedure.

    Prior to your appointment
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    Please bring any medications your pet is currently taking, both over-the-counter and prescribed.

    If your pet may stay for diagnostics or surgery and they are on a prescription or special diet, please bring enough food for at least TWO meals.

    We do carry several premium over-the-counter diets for hospitalized patients if you choose not to bring food for your pet.

    The day of your appointment
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    Your pet’s weight will be assessed on arrival and a physical examination will be performed. Any case history, lab work, and/or radiographs sent from your pet’s primary care veterinarian will be reviewed.

    The specialist will then discuss their findings with you and together, we will come up with a treatment plan that is best for both you and your pet. An estimate for the treatment plan will then be shared with you for review.

    Expectations for your appointment
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    Upon completion of your dog or cat’s consultation, diagnostic procedure or surgery, your dog or cat’s primary care veterinarian will be contacted with a complete written report regarding the care and management of your dog or cat.

    Prior to your dog or cat’s discharge from our hospital, a member of our medical team will review any discharge instructions with you and answer any questions you may have. Your invoice will also be reviewed at this time.

    Prior to Discharge
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    A deposit will be required for any patient admitted to the hospital. The remaining balance will be due at the time of discharge. We accept all major credit cards as well as Care Credit.

    To find out more about Care Credit or to apply please visit carecredit.com.

    Payment options
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    Thank you for entrusting the MarQueen Animal Clinic Pet Emergency & Specialty with the care and treatment of your beloved dog or cat.

    We strive to provide your dog or cat with both the highest quality and the most compassionate veterinary care possible.

    Our promise